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Privacy Policy & SMS Terms of Service

Privacy Policy

Medicaid Success (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and how it is shared.

What Personal Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

  • Name, email address, and phone number

  • Mailing address and state of residence

  • Information related to Medicaid planning needs (such as income, assets, and care requirements)

  • Any information you submit through forms on our website, including https://www.medicaidsuccess.com/

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How We Use Personal Information

We use the information we collect to:

  • Provide Medicaid planning services and support

  • Respond to inquiries and communicate with you

  • Schedule consultations and send appointment reminders

  • Send important updates regarding your case or services

  • Improve our website, services, and client experience

  • Comply with legal and regulatory requirements

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Who We Share Personal Information With

We do not sell your personal information. We may share your information only as necessary to:

  • Provide services you have requested

  • Work with trusted service providers who assist in operating our business (such as CRM or communication platforms), under strict confidentiality obligations

  • Comply with legal obligations or protect our rights

SMS consent is not shared with third parties or affiliates.

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Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse.

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Your Rights & Choices

You may contact us at any time to:

  • Request access to your information

  • Request corrections or updates

  • Opt out of communications

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SMS Terms of Service

By opting into SMS from a web form or other medium, you agree to receive SMS messages from Medicaid Success. These messages may include:

  • Appointment reminders

  • Case updates and notifications

  • Requests for documents or information

  • Customer care and support communications

Messaging frequency may vary.
Message and data rates may apply.

To opt out at any time, text STOP.
For assistance, text HELP or visit https://www.medicaidsuccess.com/.

For more information, please review our Privacy Policy at:
https://www.medicaidsuccess.com/privacy-policy

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Contact Us

If you have any questions about this Privacy Policy or our SMS Terms, please contact us:

Medicaid Success
Phone: 888-615-6144
Website: https://www.medicaidsuccess.com/

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